UNIQUE PROTECTION |
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The exclusive Car Gap Insurance Policy with 9 optional upgrades...
We appreciate not everyone is looking for the same level of protection, so we offer you the unrivalled opportunity to
tailor your policy to your specific needs.
The Car Gap Insurance policy provides the most essential protection against car depreciation by paying the shortfall
between your motor insurers settlement and the value of your car today.
A choice of 9 optional policy upgrades, allows you tailor
cover specific to your needs.
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THE FINANCIAL SERVICES AUTHORITY (FSA)
The FSA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
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WHOSE PRODUCTS DO WE OFFER?
We only offer a product from a single insurer, Red Sands Insurance Company (Europe) Limited, in respect of Car Gap Insurance.
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WHICH SERVICE WE WILL PROVIDE YOU WITH
You will not receive advice or a recommendation from us for Car Gap Insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
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WHAT WILL YOU HAVE TO PAY US FOR OUR SERVICES?
In respect of all products and services we do not charge any fees.
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WHO REGULATES US?
We are authorised and regulated by the Financial Services Authority. Our FSA Registered number is 461102. Our permitted business is:
- Advising on investments (except pension transfers and pension opt outs)
- Arranging (bringing about) deals in investments
- Making arrangements with a view to transactions in investments
- Dealing in investments as agent
- Assisting in the administration and performance of a contract of insurance
You can check this on the FSA's register by visiting the FSA's website or by contacting the FSA on 0845 606 1234.
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OWNERSHIP
Future 45 Ltd is a privately owned Limited Company. Car gap Insurance is a trading style of Future 45 Ltd.
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WHAT TO DO IF YOU HAVE A COMPLAINT?
If you wish to register a complaint, please contact the Customer Services Department, as follows:
IN WRITING Direct Group Limited,Direct House, White Rose Way, Doncaster, DN4 5NU
BY TELEPHONE 0844 412 4273
If you have a complaint regarding the sale of the policy please contact the customer service
IN WRITING Future 45 Ltd T/a Car Gap Insurance Riverbridge House, Guildford Road, Leatherhead, Surrey, KT22 9AD
EMAIL email@cargapinsurance.co.uk
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS at http://www.fscs.org.uk/
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