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This is an optional add-on to your Gap Insurance Policy.
Inconvenience Gap Upgrade increases benefit to include £500 toward uninsured expenses.
Suitable for...
New and used cars
Bought with Cash or Loan
On Contract Hire or Lease
Cars owned up to 7 years
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ALL YOU NEED TO KNOW ABOUT INCONVENIENCE GAP UPGRADE |
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Forget Fuel and Servicing, Depreciation is your Biggest Motoring Expense.
By the end of year 1, the average car can lose 40% of its value. By year 3, at just 10,000 miles a year, it's depreciated by up to 75%!
If your car's stolen or written off, your motor insurance typically pays the value after depreciation, as little as 25% of the original value!
Our Car Gap Insurance pays the depreciation. Inconvenience Gap upgrade premiums start at just £36.
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How our Inconvenience Gap Upgrade works
This is an optional upgrade to your Car Gap Insurance.
If your car is stolen or damaged beyond repair, your motor insurance is designed to pay the value of your car on the date of total loss - not what it was worth at the start of your policy. Our Car Gap Insurance policy pays the difference between your motor insurers' settlement and the value of your car today. In other words we pay the amount you lost in depreciation. Think of it as an incredibly valuable top-up to your Motor Insurance.
But we don't stop there, now you can also protect yourself against unexpected uninsured expenses. Car hire while your waiting for your motor insurer to calculate your claim, shopping or golf clubs in the boot, handbag on the seat, CD's, kids school uniform or a gym kit that needs replacing are just a few examples of how you can still end up seriously out of pocket.
If you select the unique Inconvenience Gap optional upgrade, we will pay a fixed amount of £500 directly to you on top of your Gap benefit if your car's stolen or written off. We don't even ask for receipts or proof of purchase! If you didn't incur any additional costs - you simply end up £500 better off!
EXAMPLE:
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Value of your car today |
£ 15,000 |
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Motor Insurance total loss value |
£ 11,500 |
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Car Gap Insurance Benefit |
£ 3,500 |
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Inconvenience Gap settlement |
£ 500 |
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Combined Car Gap Insurance Payout |
£ 4,000 |
That's right; we send you a cheque for £4,000! We pay the depreciation PLUS a fixed amount of £500.
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No claim limit
We are proud to say Car Gap Insurance are the first, and we believe only, on or offline provider of this type of insurance to remove the £5,000 to £25,000 claim limit.
Purchase a policy from Car Gap Insurance and you can be safe in the knowledge your claim will be settled without the claim limit restriction.
NOTE:
Benefit of Inconvenience Gap Upgrade is £500
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No car value required - Just choose from 3 broad categories
We consider it unreasonable to expect our customers to take on the responsibility
of accurately valuing their car so we have re-written the policy to remove this need.
So don't worry about knowing the exact value of your car when you purchase a policy, instead, just select the most appropriate price range from the our three broad categories (up to £10,000, £20,000 or £30,000) and we'll provide your quote in seconds.
At the point of claim, it's our responsibility to establish a full valuation. Where available we'll use your purchase invoice
and, like most motor insurers we'll use the services of Glass's Guide, the industries leading third party valuation resource for almost 75 years, to determine accurate independent valuations.
Because we, and your motor insurer, use the same independent valuation system, you can rely on the fact depreciation will have
been monitored and recorded accurately and reliably.
Please note: If you choose a price range lower than the value of your car, then our settlement will have to be restricted to
the highest vehicle value of the price range chosen.
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Suitable for cars owned up to 7 years
Gap Insurance is nothing new, it has been sold in its millions by motor dealers for over 20 years. However, you could only purchase it at the same time as you took delivery of your car.
We are proud to say we have again re-written the rule-book by delivering a Car Gap Insurance policy direct to the consumer that is available irrespective of when or how your car was purchased. The only restriction is that your car must be under 7 years old at policy inception.
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9 Optional upgrades
We appreciate not everyone is looking for the same level of protection, so we offer you the unrivalled opportunity to tailor your policy to your specific needs.
Our Car Gap Insurance policy provides the most essential protection against car depreciation by paying the difference between your motor insurers' settlement and the value of your car today. A choice of 9 optional policy upgrades allow you tailor cover specific to your needs, so you only pay for the protection you require!
This innovative approach allows us to deliver dependable comprehensive cover whilst keeping underwriting costs to a minimum. In so doing, we are proud to say that Car Gap Insurance premiums, without compromise to cover, continue to be among the lowest in today's market.
If you would like to add more than one of the 9 optional policy upgrades, the Policy Upgrade Chart provides a simple illustration of the combination of upgrades that can be purchased together.
View the Policy Upgrade Guide.
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No Reduction In Benefit For Privately Bought Cars
GAP Insurance was designed to be a dealer based product, with terms and conditions explicitly aimed at garage supplied cars. Therefore, cars purchased privately have historically been excluded from cover.
The Car Gap Insurance policy is written specifically for the on-line market direct to the consumer. This ground breaking approach means our Car Gap Insurance is equally suitable for private and dealer sourced cars, with no penalty to either.
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Suitable For Cars Purchased By Means Of Cash Or Loan
Many GAP policies on the market are not available if a bank loan was used. This is usually because the terms and conditions were written to support dealer supplied cars with dealer supplied add-ons, like finance.
At Car Gap Insurance the policy is written specifically for the on-line market, to support and protect the consumer, wherever or however they purchased their car.
Therefore our Car Gap Insurance is suitable whether your car was purchased by means of cash or a loan.
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Inconvenience Gap Upgrade Features
- Available for cars owned up to 7 years.
- Covers cars up to 80,000 miles at start of policy with no mileage restriction after policy purchased
- Available whether you purchased your car privately or from a dealer
- Available for cars up to 7 years old at the start of the policy.
- Available whether you paid by
Cash
Motor loan
Personal Loan
Contract Hire
PCP
Lease
- 21 day money back guarantee
Whatever the reason, you can cancel your policy within the first 21 days and we will refund your premium in full
- Transfer Cover Free for 90 days
If you dispose of your vehicle in the first 90 days, we will transfer the policy to a similar value vehicle free of charge.
- Gap Insurance for Driving Instructors
Now the same robust reliable Car Gap Insurance policy can be extended to include protection for cars used by driving schools and instructors.
- Gap Insurance for Taxi
Our Gap Insurance policy can now be extended to include protection for cars used as a taxi.("Not suitable for Black Cabs")
Suitable Upgrades
| RETURN TO INVOICE |
Upgrade Gap benefit to pay back to invoice price |
| FINANCE SHORTFALL |
Upgrade Gap benefit to pay the finance shortfall |
| DEALER ACCESSORIES |
Include protection for dealer fitted accessories |
| EXCESS BUSTER |
Include protection for Motor insurance excess |
| TAXI GAP |
Extend cover for cars used for taxi purposes |
| DRIVING SCHOOL GAP |
Protects cars used for driving instruction purposes |
| NEW CAR REPLACEMENT |
Upgrade cover to pay back to cost of brand new car |
| CONTRACT HIRE |
Upgrade Gap benefit to pay contract hire termination charge |
(Please note: this upgrade is not available for Black Cabs)
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Inconvenience Gap Benefit
Inconvenience Gap Upgrade is an optional add-on to your Car Gap Insurance Policy and pays a fixed amount of £500 if your car is stolen or written off.
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Example
This is an optional upgrade to your Car Gap Insurance.
If your car is stolen or damaged beyond repair, your motor insurance is designed to pay the value of your car on the date of total loss - not what it was worth at the start of your policy. Our Car Gap Insurance policy pays the difference between your motor insurers' settlement and the value of your car today. In other words we pay the amount you lost in depreciation. Think of it as an incredibly valuable top-up to your Motor Insurance.
But we don't stop there, now you can also protect yourself against unexpected uninsured expenses. Car hire while your waiting for your motor insurer to calculate your claim, shopping or golf clubs in the boot, handbag on the seat, CD's, kids school uniform or a gym kit that needs replacing are just a few examples of how you can still end up seriously out of pocket.
If you select the unique Inconvenience Gap optional upgrade, we will pay a fixed amount of £500 directly to you on top of
your Car Gap Insurance benefit if your car's stolen or written off. We don't even ask for receipts or proof of purchase! If you didn't
incur any additional costs - you simply end up £500 better off!
EXAMPLE:
| Value of your car today |
£ 15,000 |
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| Motor Insurance total loss value |
£ 11,500 |
| Car Gap Insurance Benefit |
£ 3,500 |
| Inconvenience Gap settlement |
£ 500 |
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| Combined Car Gap Insurance Payout |
£ 4,000 |
That's right; we send you a cheque for £4,000! We pay the depreciation PLUS a fixed amount of £500.
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Frequently asked questions
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WHY CUSTOMERS CHOOSE CAR GAP INSURANCE |
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Twenty years experience - Car Gap Insurance is not a broker
We are no "New Kid on the Block". Insurance products have been our business for over 20 years.
We are fully FSA registered with policies underwritten by 'Red Sands', both are part of the respected Hollard Group of companies.
When you purchase your insurance from Car Gap Insurance, you are to all intents and purposes buying direct from the insurer, no companies in between. We design the products, our insurance partner underwrites them.
You are purchasing robust dependable cover with clear terms & conditions and no compromise.
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How we save you money
Gap Insurance is nothing new, it’s been sold in its millions by motor dealers for over 20 years.
When we took the decision to deliver a Gap Insurance policy direct to the consumer, instead of via the motor dealer, the commission driven salesman, dealers etc. were removed. Instantly the premium you pay was immediately reduced by up to 75%. You could pay wholesale prices!
But we didn’t stop there. We re-wrote the rule book and designed a Car Gap Insurance policy, written specifically for the on-line market.
This new Car Gap Insurance policy provides the most essential protection against car depreciation by paying the difference between your motor insurers’ settlement and the value of your car today. A choice of 9 optional policy upgrades allow you tailor cover specific to your needs. And pay only for the protection you require!
This innovative approach has allowed us to deliver dependable comprehensive cover whilst keeping underwriting costs to a minimum. In so doing, we are proud to say that our premiums, without compromise to cover, continue to be among the lowest in today's market.
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We listen
We’re not a broker selling third party products. Despite over 20 years experience in developing and providing motor related insurance, we appreciate our most valuable information resource is you the customer.
If customers are confused or concerned by a policy condition, wherever possible we amend our policy. The recent decision to abolish the £5000 – £25,000 claim limits and to design a policy that’s suitable for cars owned up to 7 years are just a few examples of how we can, and do, react to our customers’ comments and requirements.
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Dependable
Your insurer, Red Sands Insurance Company (Europe) Ltd., is a specialist in UK motor related insurance products.
- A member of The Association of British Insurers (A.B.I.)
- A voluntary member of the Financial Ombudsman Scheme
- European Regulated
- A member of The Association of British Insurers (A.B.I.)
- A voluntary member of the Financial Ombudsman Scheme
- European Regulated
- Underwrite one of the UK's largest Mechanical Breakdown Insurance books
- Your policy is protected by the Financial Services Compensation
Scheme
- For further information about Red Sands please visit www.redsands.gi
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Rewarding your trust and loyalty
We have developed loyalty schemes to reward our customers. Our popular refer–a-friend scheme not only discounts the policy premium for the purchaser but also provides cash back to our existing customer.
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Real people offering real customer service
Whilst Car Gap Insurance is an online business, we appreciate that some customers prefer the reassurance of an approachable customer service team. So, if you prefer to speak to us, we're based in Wimbledon, London and happy to take your call.
After 20 years we understand the importance of good Customer Service.
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| Eligibility
Check if your car is eligible for cover.
View the Eligibility Quick Reference Guide.
If you would like to add more than one of the 9 optional policy upgrades, the Policy Upgrade Chart provides a simple illustration
of the combination of upgrades that can be purchased together.
View the Policy Upgrade Guide.
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Significant notes
- Cars must be covered by an in-force and valid comprehensive motor
Insurance policy in which you are the policy holder or named driver.
- You cannot claim under this insurance if you have the option to replace the car with a new one under the motor insurance policy
- This policy can’t be transferred to a different car or owner.
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Significant features and benefits
- Provides cover against financial loss in the event of your motor insurer declaring your vehicle an insurance write-off
- Cover can be purchased up to 7 years after taking ownership of the vehicle
- Covers cars up to 80,000 miles at start of policy with no mileage restriction after policy purchased
- 9 optional upgrades provide additional valuable protection if required
- Cover available for up to four years
- 21 Day Money Back Guarantee. Whatever the reason, you can cancel your policy within the first 21 days and we will refund your premium in full.
- Transfer Cover Free for 90 days. Sometimes the car you ordered doesn't arrive, or the dealer needs to replace it for mechanical reasons. No problem, we will transfer the cover to your replacement car free of charge.
- Motor Insurance can be in your name or simply list you as a named driver
- Cover can be extended to include protection for cars used as a taxi or for driving school purposes.
(Please note: this upgrade is not available for Black Cabs)
- Return to Invoice upgrade pays the Gap Insurance benefit plus the difference between the vehicle value and the invoice price paid. To include this upgrade your car must have been purchased from a motor dealer within 90 days of purchase of this policy.
- New car replacement upgrade pays the Gap Insurance benefit plus the difference between the vehicle value and the price of a replacement new vehicle. To include this upgrade your car must be less than 3 months old, less than 500 miles, you or your partner must be the first registered keeper and have purchased the car from a motor dealer within 90 days of purchase of this policy.
- Finance shortfall upgrade pays the shortfall if the amount owing to settle a car hp finance agreement is greater than the vehicle value on the date of total loss. Maximum payment is £5000. To include this upgrade your car must have been purchased from a motor dealer within 90 days of purchase of this policy.
- Contract hire upgrade pays up to £5000 if the termination charge of the contract hire / lease agreement exceeds the vehicle value. To include this upgrade your car must have been purchased from a motor dealer within 90 days of purchase of this policy.
- Dealer fitted accessories upgrade pays up to £1000 toward dealer fitted accessories.
- Inconvenience Compensation upgrade pays a guaranteed £500 directly to you if your car is classed as a total loss.
- Motor insurance excess buster pays up to £1,000 toward the excess deducted by your motor insurer.
(Please note: these upgrades are not available for Black Cabs)
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Significant exclusions
- Vans, car derived vans, commercial vehicles and motor cycles.
- Cars fitted with non-manufacturer modifications such as engine modifications, up-rated brakes, roll cages, steering column extension. Please note that accessories such as alloy wheels, in-car entertainment, sat-nav, hands-free kit, roof rails, tow bar etc do not exclude your car from being insured under this policy
- Cars classified as category A, B, C, D, F or X total loss before the start of the policy
- Dealer fitted extras unless “Dealer Fitted Accessories Upgrade” has been selected by you.
- Cars used for taxi purposes unless “Taxi Upgrade” has been selected.
- Cars used for driving school purposes unless “Driving School Upgrade” has been selected
- Motor insurance excess unless “Motor Insurance Excess Upgrade” has been selected
- Cars used for self drive hire, delivery, courier or used by the motor trade
- Cars without a valid tax disc and, if your vehicle is more than three years old, a valid MOT.
- Costs such as road fund licence, warranty charges, insurance premiums
- Business mileage, but business use does not excluded your car from being insured under this policy
- Any claim if full and final settlement was not paid under the motor insurance
(Please note: these upgrades are not available for Black Cabs)
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How to make a claim
If the vehicle is subject to a total loss please contact the administrator within 30 days of the date of loss.
Tel: 0844 412 4273
We will discuss your claim with you and you will be asked to provide copies of the V5, UK Motor dealer invoice where applicable, copies of finance agreement or contract hire / lease agreement details and settlements (if benefits selected), details of the comprehensive motor insurance policy, your driving licence, a valid crime reference number, facts on which the claim is based together with any information and assistance which we may require to establish the amount of the claim.
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Your right of cancellation
21 Day Money Back Guarantee. Whatever the reason, you can cancel your policy within the first 21 days and we will refund your premium in full
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If you have a problem
Our aim is to provide the highest level of service to you at all times. If you feel we have not achieved our aim, please let us know, your feedback enables us to monitor and improve the services we provide.
For enquiries relating to the purchase of a policy, please contact Car Gap Insurance customer services 0844 3578220 or email@cargapinsuance.co.uk.
If you have a question or concern regarding an existing policy or claim please contact our appointed administrator, Direct Group Limited, customer services on 0844 412 4273 (all calls are recorded for training, compliance and claims purposes).
If you remain dissatisfied, you should contact the Insurer directly by writing to The Operations Manager, Red Sands Insurance Company (Europe) Limited, Level 3, Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar.
Should you remain dissatisfied, you have the right to ask the Financial Ombudsman Service ( 0845 080 1800) to review your case.
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Financial services compensation scheme
We are covered by the Financial Services Compensation Scheme (‘FSCS’). Depending on the type of business and the circumstances of the claim, you may be entitled to compensation from the scheme if we cannot meet our obligations. For further information visit www.fscs.org.uk.
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Policy summary
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Terms & conditions
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